The Privacy policies adopted by FreEMI are formulated to promote safe practices and activities. The services users who access the website of FreEMI need to disclose and share the personal information and private data. As a responsible service provider,FreEMI respects your trust and makes sure that your information is used only for the enhancement of website experience.
We, in any case, do not intend to use your information for any marketing purpose and also make sure that the information provided by you is kept in a protective and encrypted environment.
Collection Of Personal Information
Most of the features of our website require you to enroll or the register; these actions involve providing the necessary information and details like mobile no,email ID, password, address or any other kind of information.
In the situation if you utilize the online services regarding the mutual fund, & any other product transaction by visiting the website www.freemi.in, in such situation you need to provide or render the necessary personal information such as Name, Bank account number, telephone number or PAN & AADHAAR No while ensuring the registration or starting such online facilities. For enabling the online dealings of the mutual funds & other products with the AMCs and other principle company the website has statutory rights to collect the customer’s personal information as it is mandatory requirement. All the personal information about customers should be shared, accessed and record with any other party like AMCS or RTAs or any licensed approved service provider as it enables to complete online transaction regarding the mutual fund and other product we offer.
At regular intervals, the website also asks for other private information or to render ancillary benefit of the services accessed by you. Therefore, you have the chance to accept or decline the request of the website that asks you to provide the confidential information.
Use Of Personal Information
The Website access and reveals the personal information provided by you as follows:
- The website uses the information to confirm your subscription for the product that you have availed or tend to avail in future on the website.
- To deliver any services related alerts or information that is relevant to your use of the services.
- To examine website activity and also to modify the services that are offered by the company.
- For conducting market research, analyzing issues related to troubleshooting, planning projects or for any other service enhancement activities.
- To keep the third party that provides or renders the services to the FreEMIinformed of mandatory details in addition to restrictions posed by the privacy described above.
- To improve the features of websites so that it can be easily meet your needs and preferences whenever you require it.
Sharing And Disclosure Of Personal Information
We will not share, trade or disclose your confidential data or information with closely associated or not directly associated with any third party. Moreover, we will also not expose your private information to any other third parties except as referred to in the preceding section and also to the one that:
- Ensures availability of products and services
- Deals in written report generation
- Conforms to some lawful requirements or abide by judicial process
- Makes use of proper terms and conditions of the products and services
- Doesn’t restrict the involvement of FreEMI, its associate, third party or any other persons
For the purpose of market research, promotion and relation to the organizations authorized by FreEMI for collection of personal information and utilization of information or data in an effective manner.
When you prefer to close your account from the website, your personal information and data will be permanently deleted from our servers and in the future accessing or reopening your account will not be possible. The company website will quickly unplug any connection or link that has accepted your connected account, and it results in deleting all the personal information that is being linked to the account.
However, anything from the portion of your collected information mentioned above, consisting of collective information traced from your account content may continue on servers. On their backup servers and media, your confidential or personal information may remain safe in an encrypted fashion. Our servers keep the information or data backups to ensure our continuing ability to provide the services to you even in the case of failure or harm to particular production servers.
Promotional Communication From The Website
Third Party Services And Websites
Blogs And Other Forums On The Website
You should be aware that for submitting any confidential information, if you use certain blogs, bulletin boards or chat room on the website, then the shared information must be read or utilized by the other visitors or users and that may ultimately result in sending the unsolicited messages. For any problem arising in the future the website and FreEMI will not be held liable for sharing the confidential information you select to put forward in these meeting places that is blogs, chat rooms, etc., even if on behalf of FreEMI these forums are hosted by our third party service providers or the website.
Through our web server, the website can technically acquire and collect the data or the information. From the “cookies” they can collect the computer-identification information and in the future, it can be sent to your browser. These cookies are alphanumeric in nature and determine in the form of text files that are mainly inserted and even stored on your web browser. These cookies are being utilized in the numerous ways that are, these assist the registered users to log simply in on their processes, and also assist in ensuring the safety and genuineness of the certified service users. It has been assured that many of the web browsers will not provide you different services, and even they will not permit you to store the cookies on your computer and in these cases, it may result in removing the stored cookies or text on your computer.
Data Security Policy
For ensuring the privacy and security on the proceeding of the services, the website will request you to provide the login ID and password for you. The login ID and password will not be shared with any third party, as providing your credentials to any other person will result in the loss of the personal information. Additionally, it is recommended that you should change your password on a regular basis.
Personal information provided by you will enable the online transaction of the mutual funds; while, the information will be easily provided to the third party service provider on behalf of FreEMI. The information must be treated the confidential in nature that must be shared and processed when it is being needed.
If your FreEMI account is suspended or cancelled due to any unforeseen reason, you will not be able to make any payment. Still, if there is deduction of amount from your bank account, the amount will be refunded to your account as per your bank’s policies.
Please note that FreEMI is not liable to refund amount to the user if the amount is deducted due to technical errors occurring at payment gateway’s end or due to altered banking procedures.
It is also worth mentioning that FreEMI does not deduct any amount as joining fees or annual subscription fees.
FreEMI may cancel or terminate this Agreement with you at any time on a single notice:-
- If a person is found to upload any objectionable content.
- At the time of Registration, if you have provided us incorrect or fake information.
- If you are found breaching any provision of our agreement.
- If FreEMI finds suitable to do so by law.
As a user, you are free to modify or cancel the payment by passing on instructions as mentioned to you. FreEMI is not liable for any known or unknown reasons, if you are not able to follow the payment instructions or fail to make the payment on payment due date; payment process is designed to follow its due course if you are not able to stop or fail to implement the instructions as required on the due date. In case of such failures, FreEMI reserves the right to levy penalty in case of non-compliance of payment instruction by the user, however, only after informing the customer in advance.
FreEMI is not liable for any damage or financial obligation arising out of their use of third party sites, Bank or Partner Merchant services. You agree that in any such instance, FreEMI cannot be held responsible for the impending loss/damage and that you will not hold the company liable for cancellation or discontinuation of your account.